We are excited to announce that the Avenue Inn & Spa Hotel wins Tripadvisor’s 5 Years of Excellence Award. Or as we like to call it, The Cleanliness and Friendliness Award! We’ve held our staff to high cleanliness and customer service standards over the years, but during this time of heightened awareness, we’ve raised the bar even higher! From disinfecting and sanitizing to safety for staff and guests, you’ll notice many updates during your next stay.
And we’d like to thank our valuable guests. Our 5 Years of Excellence award is as much yours as it is ours. We appreciate your patronage, support, and honest feedback all along the way.
Our Guests say it Best
“We have been vacationing at the Avenue for close to 25 yrs. We stay only at the Avenue, as there is no other Inn that compares. If you want quality, trust and personal but professional treatment, this is the one for you and your family. Super clean rooms, hot buffet breakfast, and 1 hr. of cheese and wine (my favorite)… Centrally located in the heart of Rehoboth Beach … The entire staff is super friendly and willing to do whatever it takes to make your vacation perfect…”
– Ada and Charlie, Nov 2019, Tripadvisor review
“Very clean, staff is friendly, wine and cheese happy hour, good breakfast, great location close to beach, restaurant and bar attached to hotel… what more could you want? Enjoyed our stay very much. Will definitely stay again.”
– Sharon, Mar 2019, Tripadvisor review
“We have been staying here overnight for many years on our anniversary … and we were reminded why we love this place so much! We were greeted by Kirsten and Brenda who wished us a happy anniversary and treated us wonderfully, which was the start of our great weekend! The entire place is gorgeous and immaculate! We loved our room! The wine, cheese, fresh baked cookies and breakfast were amazing! You will not find a nicer place to stay! It’s family run and they truly care about giving you a wonderful experience!”
– Terry, Mar 2019, Tripadvisor review
Tripadvisor’s Excellence Award Criteria
To qualify for a Certificate of Excellence, a hotel must:
– Maintain an overall Tripadvisor rating of at least four out of five
– Have a minimum number of reviews
– Have been listed on Tripadvisor for at least twelve months. A business must be listed for the full 12-month qualifying period between April 1 to March 31 to be considered. Recipients are announced only once a year in late May.
Tripadvisor uses a variety of user-generated content to determine Certificate of Excellence recipients. A proprietary algorithm is used that primarily takes into account the quality, quantity, and recency of user reviews, as well as the business’ tenure on the site.
A Certificate of Excellence cannot be purchased. It is an achievement given to qualifying businesses on Tripadvisor.
See further Tripadvisor excellence award FAQs here.