Seaboard Loyalty Reward program updates

In an effort to be transparent with all our loyal guests, Alex Moore, President of Seaboard Hotels, recently released these Seaboard Loyalty Reward program updates.

To state COVID-19 has been devastating to our country, communities, and our families is an understatement. We have all been impacted, either physically, psychologically, emotionally or financially. The toll has been difficult with the loss of loved ones, jobs and livelihoods.

The financial burden has been carried by us all, but the hotel industry has been hit extremely hard, with leisure travel nearly coming to a halt in 2020. Seaboard Hotels has weathered the impact of this crisis, but in order to restructure our business and maintain the levels of staffing and amenities that we are known for, it is necessary for us to make a few changes to help us facilitate our recovery.

To aid in the recovery, we have been forced to restructure our Seaboard Loyalty Reward program. Based on our analysis, it is necessary to decrease the amount of room discounts offered to our different membership tiers and increase the number of points required to redeem free rooms during our busy seasons.

We are very grateful to our longstanding, loyal and wonderful guests and appreciate your understanding while we adjust to the changes and strains that COVID-19 has placed on us all.

All the best,
Alex Moore
President
Seaboard Hotels

 

Restructured Seaboard Loyalty Reward program horizontal image

7 Responses to “Seaboard Loyalty Reward program updates”

  1. Kathy Ballog

    I booked two rooms for two nights each fir 3/19 and 3/21 through the Avenue Inn and Spa. We loved the hotel and gave you a 5 star review, but I am having trouble signing up for the rewards program to get credit for these stays. Could you please help me. Thank you. Kathy Ballog

    Reply
    • Michael Hayes

      Thank you Kathy my apologies for the late reply. We greatly appreciate your business. Please give us a call at the hotel and we can sign you up.

      Reply
  2. Leonard Smith

    Hi, when will the change to the rewards program go into effect? I assume it will not change for future Rewards points reservations that were made prior to the change. Thank you.

    Reply
    • Steve Buckingham

      Hi Leonard,

      I spoke with the staff and they confirmed older reservations will be grandfathered in at the previous loyalty rates.

      Reply
  3. Nancy Feather

    This is the best seaside hotel we have had the pleasure of celebrating special occasions at. The staff, cleanliness, evening wine and amenities can’t be beat. Understandable that rewards will be put on hold until the Inn recovers. See you soon?

    Reply
  4. Nancy Feather

    This is the best seaside! Understandable that rewards will be put on hold until the Inn recovers. See you soon?

    Reply

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