Shared Responsibility The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel. The Hotel does not require proof of vaccination.
Check in time begins at 4:00 p.m. If you would like to check in earlier, then please call us on the day of arrival to see if your room is ready. If your room is not yet ready, we will provide you with a parking spot any time after 12:00 p.m. and we’ll be happy to get you in your room just as soon as it is ready.
Late checkouts are accommodated based on availability. For information regarding a later check-out time, contact the Front Desk.
If you will be arriving after 10:00 p.m. EST, then please call us at either 302-226-2900 or 800-433-5870 for the late arrival procedures.
Yes, children under 9 stay free. Rates are based on 2 people. Each additional person in the room will be charged $20.00 per person per night regardless of room type.
If you booked a reservation over the phone, or online through https://avenueinn.com, then you will need to call us to cancel. You will know your cancellation is complete when you have received a cancellation number and cancellation number and cancellation e-mail.
January through April and October through December will not be charged a deposit until the day of check in. Should you need to cancel your reservation (off season only), you have until 6pm on the check in day to cancel with no fees. For in season, (May through September), any reservations made for in season, we will charge your credit card the first night plus tax at the time you make your reservation and our standard seven day cancellation policy will be in effect which includes a $25 cancellation fee. Exceptions will be for Special Event Weekends which will adhere to our normal in season deposit and cancellation policy.
During special event times in Rehoboth Beach, we ask that you cancel your reservation 7 days prior to your scheduled arrival date to avoid a fee equal to one night’s stay. If a reservation for a special event weekend is cancelled more than 7 days prior to the scheduled arrival date, the deposit is fully refunded minus a $25.00 processing fee.
We are a smoke-free property. Smoking is prohibited in all rooms, on all balconies, on the pool deck, or any stairwell. There is a designated smoking area on property.
If it is determined that a guest or anyone in the guest’s party has smoked in a non-smoking area, their room rate will be increased by $250.00 and guest will be asked to leave the property.
Since we cater to guests with allergies, we do not allow pets in our rooms. An unregistered pet will result in a $250.00 fee.
We accept properly trained service animals; they must be trained in a unique skill. We do not accept Emotional Support animals except for dogs specifically trained for military personnel with PTSD and the like.
Please alert the front desk you are bringing a service animal at the time of your reservation.
Coffee, Tea, Juice, Water Bagels, Danish, Muffins Cold Cereal, Hot Cereal Mini Baked Eggs or Scrambled Eggs Sausage Patties or Canadian Bacon Pancakes Baked Apple Casserole (Fall & Winter) Yogurt, Fresh Fruit
January through April and October through December (off season), you will not be charged a deposit until the day of check in. Should you need to cancel your reservation (off season only), you have until 6:00 p.m. on check in day to cancel with no fees. In season, (May through September), for any reservations made we will charge your credit card the first night plus tax at the time you make your reservation and our standard seven day cancellation policy will be in effect. Exceptions will be for Special Event Weekends which will adhere to our normal in season deposit and cancellation policy.
To ensure all guests have a peaceful and relaxing stay, Quiet Hours are observed nightly from 10:00 p.m. to 8:00 a.m. For your comfort and protection, we will not allow parties or any noise disturbances inside or outside The Avenue. In the event that you are disturbed by noise coming from this property, please call the front desk by dialing “0″ and your concern will be given prompt attention.
No, we do not offer government rates. We have found that although we offer more amenities than any other hotels in Rehoboth Beach, our rates are competitive with the other Rehoboth Beach Hotel Properties’ discounted rates.
